Preorder Policy

  • Pre-Order Policy

    By placing a pre-order with Dragon Eye Gaming, you will have first priority from our shipment. Barring any manufacturing mishaps/shortages/acts of god, you are essentially guaranteed the item you pre-ordered. Your pre-order will be shipped as soon as we receive stock.

    Below is some useful information about our pre-order policy:

    - WE RESERVE THE RIGHT TO LIMIT QUANTITIES ORDERED

    - We require that pre-order items are not ordered with in-stock items to help prevent any delay on the shipment of in-stock items  

    - All pre-orders will not be charged, instead your order will be received and a invoice will be emailed 30 days prior to release to collect payment, if payment is not made in 24hrs order will be cancelled

    - All release dates are estimates from the supplier / manufacturer and are subject to possible delays and cancellations, if an item was cancelled by the manufacturer, we will cancel and refund all pre-orders for that item

    - A pre-order can be canceled for a 15% cancellation fee. Your refund will be subtracted this cancellation fee.

    - Pre-orders are shipped as soon as they arrive in our warehouse, however, if you order multiple pre-order items on one order, the order will not ship until all items are available

    - WE RESERVE THE RIGHT TO LIMIT QUANTITIES ORDERED

    Note: By placing a pre-order with Dragon Eye Gaming you are agreeing to all of the above terms and conditions stated in the above policies.

x